Union Pacific Railroad

Site Help and Information

Site Help and Information

Reporting Problems and Errors

If you receive an error message from the UP site, please report the problem to OSS.  You also may call OSS at company line 8-544-5555 or toll-free 1-800-621-8953.

If you are having problems with specific board standings or lineup contact Crew Management.

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User ID and Password Questions

You need a mainframe User ID and password to access the Employees site – the same User ID and password used to access TCS, TSO and other mainframe functions.

If you cannot login with your User ID or password, call OSS at company line 8-544-5555 or 1-800-621-8953. Select option 1, then option 3 to access the automated system for assistance.  If you are on UP property, online password assistance is also available.

If you do not have a mainframe User ID and password, contact your supervisor. There is no charge to obtain a User ID or password.

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Browsers

What browsers does UP support?
"Browsers supported by UP" has more information.

I get a message that the "Security certificate for this site has been revoked." What's wrong?
Usually this means that your Internet Explorer browser is remembering some old information.

This will clean up any expired information from your computer.

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PDA Downloads

Employees may download UPOnline, the General Code of Operating Rules (GCOR) (select "Downloads"), or Timetables to their handheld PDA. 

Employees are responsible for maintaining a current copy of these documents if they download them.

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Font/Text Sizes

Our Web pages are designed to be viewed at the standard default type font size of "medium" or "12 pt." If your text appears to be too small, you may need to adjust the type size in the your browser's "Preferences" menu. Here's how:

For Internet Explorer

IE 6.0 users may find the "Larger" setting easier to use, because of a bug in some IE 6.0 versions.

For FireFox

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Online Guides and Instructions

A series of Quick Reference Guides is available to assist you in getting started with many functions on the Employees web site: